Annex: Dictionary of call conclusions
Robot communication conclusion dictionary 1
| Code response | Description |
|---|---|
| LMS | Voicemail |
| Busy | Users busy |
| AP | Paid backv |
| HPTP | Commitment to repayment with no clear timeframe |
| NOST | No agreement could be reached |
| NotOneself | Not oneselfv |
| CPL | Be inclined to complain |
| unknown | Unknown intention |
| undefined | Undefined (built in the system) |
Robot communication conclusion dictionary 2
| Code response | Description |
|---|---|
| Voicemail | Voicemail |
| Willing | Willing to be contacted |
| Unwilling | Unwilling to be a contacted |
| Donotknow | Do not know the customer |
| Busy | Users busy |
| Whichcompany | Ask about the company, what company |
| Complan | Complaints, cursing, stop calling |
| Undecided | Unknown intention |
| Unconnected | Not connected |
| Taskcancel | Task cancelled |
Empty stop detection conclusion field
| Code response | Description |
|---|---|
| D00 | Ringing |
| D01 | Busy signal |
| D02 | Off |
| D03 | Number does not exist |
| D04 | Out of service |
| D05 | Muted |
| D06 | Not connected |
| D07 | Number not activated |
| D08 | Pending transfer (to voicemail) |
| D09 | Ringing with ringback music |
| D10 | Merchant number (Music) |
| D90 | Unidentified |
| D91 | Unable to be connected at the moment. |
| D99 | Connected |
| NAN | Unknown results |
Dictionary of special conclusions
| Code response | Description |
|---|---|
| ROBOTERROR | Incorrect robot number |
| STERROR | Strategy value error |
| OVERERROR | Failure to give hang-up instructions |
| LICERROR | Authorization error |
Modified at 2024-09-24 08:08:24